How to manage your roster effectively

By Sky Accountants

All business owners find it hard to roster.  You always have to find the right balance between abiding by state laws and fair work legislation, distributing weekly rosters and keeping staff wages at a considerate revenue percentage. 

Sky Hospitality Accountants Ballarat give some tips on how to manage your roster effectively. 

Hospitality accountants Ballarat
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Rosters make running your venue ‘smooth sailing’.  You have to make sure that there aren’t too many staff out at once, so the business won’t commit too many mistakes that could be avoided. 

Remember to have enough experienced and senior staff on the floor to avoid customer complaints that can eventually lead to business loss.  Do not overuse your best staff or they will become too exhausted and ill.

Take care of your workforce because your business’ productivity depends on them.  Your staff are organised by your rostering system, so it is important to ensure its efficiency.  You should also allocate Sunday shifts fairly so you don’t create any tension between staff members.

1. Tight Management

Staff wages are often the biggest cost for any hospitality business, so tight management is required.  You may forget some factors that are involved in roster generation.  Rosters are often created last minute because of last minute updates and changes and individual circumstances are inherently like that.  What is important is that you make sure the shifts are always filled. 

2. Public Holidays

Some of the most overlooked details are public holidays and other celebrations that may affect trade, balancing a right mix of staff, arranging for pre-approved leaves and compliance with industry awards. 

3. Wage costs and Productivity

Use a rostering system to regularly check the important details.  Find out if your wage costs are increasing and if there are emerging trends that you need to keep up with.  It is important to watch your costs and maintain them at a percentage of your budget but without a system in place, it can be pretty time consuming.  Analyse your wage costs, percentages and labour productivity in relation to your expected sales before announcing the rosters.

Consult the experts about business management and rosters.  Click here to speak to Sky Hospitality Accountants Ballarat who specialise in the hospitality industry.  We are big believers in the use of professional tools to manage your business.  The right tools can streamline your processes so that the business is best placed to trade profitably.   

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